• Log in to your Egencia account or retrieve your password if you’ve forgotten it.
• Update traveller profiles with information such as seating and meal preferences, loyalty scheme member information, passport number, mobile number and emergency contact information.
• Book flights, choose seats and pay for baggage.
• Redeem your business traveller's airline credits directly on the Egencia website in the case of changed or cancelled flights.
• Book hotels and add corporate traveller's membership programme information (if not already added).
• Arrange travel for your group or guest.
• Approve business trip requests from your email, the Egencia website or the Egencia app.
• Set up an alternative approver, so there’s no downtime in the case of an approver’s absence.

Watch this video to learn all that you need to book business trips

• Online check-in opens 24–48 hours before flight departure. The Egencia app will remind your business travellers to check in and redirect them to the airline’s check-in page.
• Change Egencia flights or hotels directly online or through the app
• Cancel trips—including flights, hotels, rail bookings or car hires—online or through the app with just a few clicks.
• Manage your group bookings directly on the Egencia website, by whole group or individual traveller.

Watch this video to learn all that you need to manage business trips